how we roll

 OUR PROMISES + OUR POLICIES

    • SAME DAY ORDERS - We do not take same day orders after 11AM M-F. If you try to place an order before 11AM and the day is not available on the calendar, we are already booked for that day. We are closed Sundays and select Saturdays.

    • FRESHNESS GUARANTEE - Because we don’t have a retail location where we have to put flowers out on display, we are able to custom order our blooms. This allows us to use the freshest stems possible for our daily arrangements. Most fresh cut flowers should last anywhere between 3-7 days, with some varieties lasting longer than others. We always recommend adding water daily to arrangements to help extend their short but sweet life! 

    • PLANTS + ORCHIDS - Everyone knows that not everyone has a green thumb. Because of this, we are unable to guarantee the length of time a plant will last; but we can guarantee it will be beautiful, fresh upon delivery, and will last longer than a fresh cut arrangement!

    • CUSTOM ORDERS - Our goal is to make sure your delivery is seamlessly sent and that your arrangement is not only fresh, but beautiful! Because of seasonal availability, we do not guarantee that we can exactly copy a picture on our website or Instagram. Upon request, we will always try to acquire a favorite color or favorite flower, however, we are not always able to get everything you see in a photo, especially on short notice. We will always strive to get as close as possible and fulfill requests when we are able, but we hope our portfolio of work will leave you comfortable that anything we send out the door will be beautiful!

    • IN STUDIO PICKUPS - We can make something beautiful for you to pick up in studio. We don’t keep regular hours, so if you’d like to schedule a special order to pick up, please give us a ring and we can have it ready for you!

    • CANCELLATIONS - Everything we make is custom and once your order has been made, arrangements cannot be returned or cancelled. We strive to make every customer happy with each order, so if you need something from us, please don’t hesitate to give us a call! Our number is 214-443-0002.

    • DELIVERY ZONES - We deliver North to Plano, East to Lake Highlands, West to Irving and South to Oak Cliff. The zip codes we service are: 75001, 75006, 75007, 75039, 75060, 75063, 75075, 75080, 75081, 75093, 75201, 75202, 75203, 75204, 75205, 75206, 75207, 75208, 75209, 75212, 75214, 75218, 75219, 75220, 75223, 75224, 75225, 75226, 75228, 75229, 75230, 75231, 75233, 75234, 75235, 75238, 75240, 75243, 75244, 75246, 75247, 75248, 75251, 75252, 75254, 75270, 75275, 75287, 75390. ***For special events and weddings, we do deliver outside of these zip codes.